FAQ
Q1. Are you a factory or a trading company?
A1: Yes, we are a professional manufacturer with over 20 years of experience.
Q2. Can you provide free samples?
A2: Yes, we can provide free samples. However, if you want to print your logo and require a very large size, perhaps a sample fee will be charged. Once your order is sufficient, the sample fee will be refunded as part of the deposit.
Q3. Can we visit your factory?
A3: Yes, all customers and friends are welcome to our factory. We will come to pick you up when you arrive at the airport.
Q4. How can we ensure the quality of the goods?
A4: You can make a sample in advance and produce based on the confirmed sample quality. They can represent the quality of the goods.
Q5. When is the delivery time?
A5: 7-15 days after receiving the deposit and sample confirmation.
Q6. How is the packaging?
A6: Usually, they are rolled in plastic bags. Heavy products are packaged in woven bags. If the customer needs, cardboard packaging will be available.
Q7. What kinds of payments do we accept?
A7: Telegraphic transfer, sight letter of credit, Alibaba trade guarantee are acceptable.
Q8. Can you produce based on the customer's design?
A8: Of course, we are a professional manufacturer. OEM and ODM are welcome.